What is decision making?
A process of choosing among two or more alternative courses of action for the purpose of attaining a goal(s).
Decision making is one of the main DSS concept
Decision making is one of the main DSS concept
Decision Making conceptual foundation:
- Characteristics of Decision Making
- Groupthink
- Evaluating what-if scenarios
- Experimentation with a real system!
- Changes in the decision-making environment may occur continuously
- Time pressure on the decision maker
- Analyzing a problem takes time/money
- Insufficient or too much information
- Better decisions
- Tradeoff: accuracy versus speed
- Fast decision may be detrimental
- Decision-Making Disciplines
- Behavioral: anthropology, law, philosophy, political science, psychology, social psychology, and sociology
- Scientific: computer science, decision analysis, economics, engineering, the hard sciences (e.g., biology, chemistry, physics), management science/operations research, mathematics, and statistics
- Each discipline has its own set of assumptions and each contributes a unique, valid view of how people make decisions
- Decision Style
- Decision-making styles
- Heuristic versus Analytic
- Autocratic versus Democratic
- Consultative (with individuals or groups)
- A successful computerized system should fit the decision style and the decision situation
- Should be flexible and adaptable to different users (individuals vs. groups)
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