Friday, January 30, 2015

Decision Support Systems - Application Case 2

1. What capabilities of a wiki are not available in email?
Answer : From my point of view, I think what wiki does that email couldn’t do the same is to edit someone else’s post because in email it is already fix. The interaction between users is limited to give and take, while wiki enables a discussion session about particular post or document where users can interact with it.

2. Describe the applications of wikis in finance and operations.
Answer : Wiki helps them to eliminate the cumbersome number of emails, view the development of business plans, store commonly used information, and create a forum to make interactions between one and another user.

3. How does DrKW’s wiki increase employee productivity?
Answer : Ofcourse, wiki makes employee’s work environment become more convenient and connected to each other and eventually it will make their productivity higher.

4. How does DrKW’s wiki help with foreign language and training?
Answer : Enables the users to edit the intranet quickly and easily for foreign users by helping them build an internal glossary that defines company jargon through employees doing similar jobs. That consider as effective and efficient training method.

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