Decision Support Systems - Application Case 2

Based on the case

1. What capabilities of a wiki are not available in email?

Wiki can track project development so that the team and management know what progress has been made, regardless of individual geographic locations, and to raise the team's awareness about what each person is doing, the status of each project, and what actions should follow.

2. Describe the applications of wikis in finance and operations.

So from the case wiki can deal with loans, equity swaps, and many other thing in finance. And it also can view the development of business plans, store commonly information, share white paper and bulletins, coordinate sales and marketing activities, and organize important team tasks. Further more e-capital london team develops back-end application for the digital markets business line and supports a number of legacy systems. It uses Socialtext to share and develop new system specifications and product overviews and to help with documentation.

3. How does DrKW’s wiki increase employee productivity?

The Socialtext enables individuals to edit the intranet quickly and easily,

Example: it is helping build an internal glossary that defines company jargon through employees doing similar jobs.

4. How does DrKW’s wiki help with foreign language and training?

Well the Wikipedia style usage cuts down the training time and costs of new hire, because it helps them understand internal and external jargon more quickly and easily. It also simplifies the roles of people writing in other locations and language.